Help Centre

Help Informations

What kind of help do you need?

illustration of a telephone

Need Urgent Help or Support?

Getting Help and Support

If you are distressed or experiencing feelings of despair - get help now.

  • Is there someone you can call - family or a friend?
  • Is there a neighbour who can help?

If you or anyone else is in immediate danger or harm then please call the Police or Ambulance Service on 999.

Do you need Urgent Medical or Mental Health help?

If you need urgent help please call our 24/7 helpline Mental Health direct on 0800 995 1000
For further information visit https://www.nelft.nhs.uk/services-mental-health-direct/

If you need non urgent help contact the right person and that is most likely to be your GP. They will know where to get you the specialist help you need.

If your GP surgery is closed their answerphone will direct you to the right place or you can call NHS 111

Use The NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.
For further information visit https://www.nhs.uk/using-the-nhs/nhs-services/mental-health-services/dealing-with-a-mental-health-crisis-or-emergency/

Need to talk?

If you want to talk to someone about how you feel, what you’re experiencing or how to deal with someone else's behaviour, you can contact the Samaritans.

The Samaritans
The Samaritans offer a 24-hour telephone helpline. You can also contact them via email and letter.
Tel: 116 123
https://www.samaritans.org/how-we-can-help/contact-samaritan/

SHOUT 
Shout offers free 24/7 support in crisisby
Text SHOUT to 85258 in the UK to text with a trained Crisis Volunteer. SMS chat.
https://www.crisistextline.uk/